Norm drained, cleaned, refilled the spa and added all the appropriate chemicals. He also drained the spa cover, which had sprung a few leaks and filled with water. And to top that off he repaired the rips with waterproof duct tape to prevent further water infiltration and then cleaned the cover of the sap and bird droppings that had accumulated over the past few months.
In this age of “so-so” service personnel Norm is what I call a “keeper.” Not only is he very knowledgeable about spa care, but he also took the time to show me how to do weekly maintenance checks, including performing a full inventory of my chemical stock to ensure I had everything I needed to keep the water clean. The quality of Norm’s work is only matched by the quality of the time he spent doing the extra work on the spa cover, which included a thorough cleaning to a level I didn’t think was possible. Needless to say, Norm is now scheduled to perform the monthly maintenance on my spa. And yes, I would HIGHLY recommend him.
Michael V. BELLEVUE WA 98008